Josyph Hernandez

Managing Director

Josyph is an experienced Project, Program and Organisational Change Manager with over 15 years of experience delivering complex ICT, transition and transformation initiatives across government and enterprise environments. He has led large-scale digital workspace programs, organisational change initiatives and service improvement projects, supporting agencies through high-exposure and business-critical delivery environments. His background includes program leadership, stakeholder engagement, governance, PMO oversight and transformation strategy, with a strong focus on implementation capability, operational outcomes and sustainable change adoption across complex organisations.

← Back to Our People

SFIA Skills Profile

Skills and capability levels

This profile summarises the key SFIA-aligned skills relevant to Josyph Hernandez's role, delivery experience and professional capability.

Josyph Hernandez

Managing Director

SFIA Skills

PGMG — Level 6Programme ManagementLeads complex ICT and digital transformation programmes, coordinating multiple projects, workstreams, suppliers and governance groups to deliver strategic organisational outcomes.

PRMG — Level 7Project ManagementManages complex projects across hybrid, Agile and waterfall environments, controlling scope, schedule, budget, risks, dependencies and delivery quality.

CHMG — Level 7Change ManagementLeads organisational change and transition activities, including change impact assessment, communications, training, stakeholder readiness and adoption planning.

RLMT — Level 6Stakeholder Relationship ManagementBuilds and manages senior stakeholder relationships across government, vendor, executive and operational environments to support delivery alignment and decision-making.

BURM — Level 6Risk ManagementApplies structured risk and issue management practices to identify delivery threats, manage dependencies and support informed governance decisions.

BENM — Level 6Benefits ManagementDefines, tracks and supports the realisation of programme and project benefits, ensuring delivery outcomes remain aligned with business value and strategic objectives.

GOVN — Level 7GovernanceEstablishes and supports governance frameworks, reporting structures, boards, decision forums and controls to improve programme and project oversight.

ITMG — Level 6Technology Service ManagementSupports IT service management improvement across incident, problem, change, service request, configuration and service level management environments.

SURE — Level 6Supplier ManagementManages supplier, vendor and service provider relationships, including contract alignment, delivery performance, milestones, dependencies and value-for-money outcomes.

POMG — Level 6Portfolio, Programme and Project SupportDesigns and improves PMO functions, delivery frameworks, reporting processes, templates and controls to support consistent programme and project delivery.

BRMG — Level 6Business Relationship ManagementActs as a trusted bridge between business areas, ICT teams, executives and delivery partners to understand needs, manage expectations and support service improvement.

ETDL — Level 6Learning and Development ManagementSupports capability uplift through coaching, mentoring, training, communities of practice and structured knowledge transfer across project and change teams.

SFIA level guide

Level 1 · Follow Works under close supervision, following clear instructions to carry out simple, well-defined tasks.

Level 2 · Assist Works under routine supervision, applying basic skills and knowledge with some structured guidance.

Level 3 · Apply Works with limited supervision, exercising independent judgement on familiar tasks and problems.

Level 4 · Enable Works under general direction, taking ownership of significant pieces of work and guiding others.

Level 5 · Ensure / Advise Works under broad direction, accountable for outcomes and providing authoritative advice in their area.

Level 6 · Initiate / Influence Holds significant organisational responsibility, influencing strategy and decisions beyond their immediate area.

Level 7 · Set strategy / Inspire Operates at the most senior level, setting strategic direction and inspiring change across the organisation.