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Digital Transition & Transformation Program

Federal Government Agency

Client

Federal Government Agency

Criteria

Change Management

Date

March 2019

Project context

Overview of the engagement.

A complex federal government transformation initiative focused on transitioning ICT services, modernising infrastructure and supporting over 10,000 users across Australia.

The challenge

Understanding the delivery environment.

The agency was undertaking a major ICT infrastructure transition that formed part of a broader digital business transformation. The program required coordination across multiple initiatives, workstreams and organisational change activities while supporting business areas and a national user base of more than 10,000 people.

The solution

Applying structure, governance and practical delivery support.

P3People provided senior ICT program management capability to lead planning, governance and delivery coordination across the transformation. The work included developing a multi-tranche roadmap, establishing delivery streams, supporting cloud migration activities, coordinating stakeholder engagement and preparing key change management artefacts such as impact assessments, communication plans and training strategies.

The result

Delivering stronger outcomes.

The program supported the successful transition to new digital platforms, cloud services and managed ICT arrangements. It improved governance visibility, strengthened stakeholder engagement and supported adoption activities across thousands of users nationally.

Key highlights

What the engagement supported.

Supported cloud migration and digital workspace transformation.

Coordinated delivery across multiple ICT workstreams.

Supported rollout activities for more than 10,000 users.

Established scalable governance and change delivery capability.

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