Marcin Gabriel-Borowski

Program Manager | Senior Project Manager

Marcin is an experienced Program Manager and Senior Project Manager with over 20 years of ICT delivery experience across Federal, State and Local Government environments. He has led complex technology programs covering network infrastructure, cloud security, ERP, CRM, EDRMS, AI adoption and digital transformation. His background includes managing cross-functional teams, vendors, procurement activities, governance frameworks and major national rollouts. Marcin brings strong capability in hybrid Agile and structured delivery, stakeholder engagement, risk management, change adoption and program governance, with a proven ability to stabilise complex projects and support successful delivery outcomes.

← Back to Our People

SFIA Skills Profile

Skills and capability levels

This profile summarises the key SFIA-aligned skills relevant to Marcin Gabriel-Borowski's role, delivery experience and professional capability.

Marcin Gabriel-Borowski

Program Manager | Senior Project Manager

SFIA Skills

PGMG — Level 6Programme ManagementLeads complex multidisciplinary programmes across ERP, CRM, EDRMS, digital platforms, cloud, AI and ICT transformation environments, coordinating multiple workstreams, teams, vendors and business stakeholders.

PRMG — Level 6Project ManagementManages complex ICT projects using Agile, Waterfall and hybrid delivery approaches, controlling scope, schedules, budgets, risks, dependencies, resources and quality outcomes.

METL — Level 6Methods and ToolsEstablishes and improves delivery methods, PMO tools, templates, Agile practices, DevOps boards, governance processes and project controls to support consistent project delivery.

RLMT — Level 6Stakeholder Relationship ManagementBuilds and manages strong relationships with executives, business units, vendors, government stakeholders and cross-functional teams to align delivery outcomes with organisational priorities.

CHMG — Level 6Change ManagementLeads business readiness and change activities, including training, communications, adoption planning, support resources, transition management and change implementation across complex technology environments.

RELM — Level 6Requirements Definition and ManagementLeads requirements gathering, workshops, user stories, acceptance criteria, business process mapping and solution definition for ERP, CRM, portal, website and enterprise system implementations.

ITMG — Level 5Technology Service ManagementSupports IT service management improvements, including ServiceNow implementation, ITIL practices, service transition, operational readiness and process uplift across complex ICT environments.

SURE — Level 5Supplier ManagementManages external vendors, suppliers and delivery partners through procurement, tenders, RFQs, contracts, milestones, performance tracking and delivery coordination.

BURM — Level 5Risk ManagementApplies structured risk management through cutover planning, rollback plans, rehearsal activities, Go/No-Go criteria, issue management and delivery controls to reduce implementation risk.

TEST — Level 5TestingCoordinates testing activities including test case creation, execution, user acceptance testing, production readiness, defect management and validation of business and technical outcomes.

BENM — Level 5Benefits ManagementSupports benefits identification, business case development, value realisation and alignment of project outcomes to organisational objectives and operational improvements.

POMG — Level 6Portfolio, Programme and Project SupportLeads portfolio and PMO practices, including project prioritisation, reporting, governance, resource scheduling, delivery frameworks, project controls and performance oversight.

DESN — Level 5Systems DesignSupports the design and integration of enterprise systems, including ERP, CRM, portals, websites, payment gateways, cloud services, reporting platforms and business applications.

DLMG — Level 5Systems Development ManagementCoordinates software and systems development delivery across internal teams, vendors and technical specialists, ensuring outputs meet business needs, quality standards and delivery timelines.

DATM — Level 5Data ManagementSupports data migration, reporting, dashboards, records compliance, EDRMS implementation and integration of enterprise information across business systems.

SFIA level guide

Level 1 · Follow Works under close supervision, following clear instructions to carry out simple, well-defined tasks.

Level 2 · Assist Works under routine supervision, applying basic skills and knowledge with some structured guidance.

Level 3 · Apply Works with limited supervision, exercising independent judgement on familiar tasks and problems.

Level 4 · Enable Works under general direction, taking ownership of significant pieces of work and guiding others.

Level 5 · Ensure / Advise Works under broad direction, accountable for outcomes and providing authoritative advice in their area.

Level 6 · Initiate / Influence Holds significant organisational responsibility, influencing strategy and decisions beyond their immediate area.

Level 7 · Set strategy / Inspire Operates at the most senior level, setting strategic direction and inspiring change across the organisation.