Carlos Garcia

Senior Consulting Program & Project Manager

Carlos is a senior consulting program and project delivery leader with over 15 years of experience across AI-enabled digital transformation, enterprise application modernisation, data and analytics uplift, Microsoft platform delivery, cloud migration and complex ICT change. He has delivered across Federal Government, banking, aged care, healthcare, education and enterprise environments, including regulated and service-critical settings. Carlos brings strong capability in governance, executive reporting, portfolio controls, stakeholder alignment, vendor management, PMO uplift, operational transition and multidisciplinary delivery leadership, with a practical focus on helping organisations deliver complex technology outcomes with confidence.

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SFIA Skills Profile

Skills and capability levels

This profile summarises the key SFIA-aligned skills relevant to Carlos Garcia's role, delivery experience and professional capability.

Carlos Garcia

Senior Consulting Program & Project Manager

SFIA Skills

PGMG — Level 6Programme ManagementLeads complex digital transformation and enterprise technology programmes across multiple streams, teams, suppliers and business stakeholders to deliver strategic outcomes.

PRMG — Level 6Project ManagementManages complex ICT, cloud, infrastructure, Microsoft platform, CRM, analytics and transformation projects using structured governance, delivery controls and risk management.

POMG — Level 6Portfolio ManagementSupports portfolio-level visibility, prioritisation, forecasting, governance packs, executive reporting and delivery assurance across regulated transformation environments.

GOVN — Level 6GovernanceEstablishes and strengthens governance pathways, RAID controls, executive reporting, decision-ready materials and delivery assurance practices for complex initiatives.

ITSP — Level 6Strategic PlanningDevelops digital transformation roadmaps, implementation sequencing, initiative framing and strategic delivery plans aligned to business and technology objectives.

RLMT — Level 6Stakeholder Relationship ManagementBuilds and manages relationships with executives, business teams, technology teams, risk stakeholders, vendors and system integrators to maintain delivery alignment.

SURE — Level 6Supplier ManagementManages supplier and system integrator performance across multi-country and complex ICT delivery environments, protecting milestones, quality and delivery outcomes.

CHMG — Level 7Change ManagementSupports change readiness, communications, implementation planning, BAU transition and user adoption across enterprise technology and service transformation initiatives.

BENM — Level 5Benefits ManagementDevelops and supports benefits plans, value realisation activities and outcome tracking to ensure technology delivery aligns with organisational objectives.

BURM — Level 7Risk ManagementApplies structured risk, issue, dependency and escalation management across regulated, service-critical and multi-stream delivery environments.

DATS — Level 6Data Modelling and DesignSupports data, analytics, geospatial, reporting and records-related initiatives through planning, governance readiness, implementation sequencing and data-focused delivery controls.

INAN — Level 6Information AnalysisUses portfolio forecasts, dashboards, executive reporting, operational analytics and structured data insights to support decision-making and delivery control.

DESN — Level 5Systems DesignSupports solution planning and design across cloud, infrastructure, Microsoft 365, CRM, EDRMS, IoT, Azure analytics and enterprise application environments.

HSIN — Level 5Systems Integration and BuildCoordinates integration and implementation across applications, infrastructure, devices, data services, cloud platforms, CRM solutions and operational technology environments.

EMRG — Level 7Emerging Technology MonitoringApplies knowledge of AI, generative AI, IoT, Azure analytics and emerging digital capabilities to shape practical business and technology delivery solutions.

PROF — Level 6Portfolio, Programme and Project SupportImproves PMO and delivery practices through governance artefacts, implementation planning, reporting cadence, portfolio controls, RAID management and delivery assurance.

SFIA level guide

Level 1 · Follow Works under close supervision, following clear instructions to carry out simple, well-defined tasks.

Level 2 · Assist Works under routine supervision, applying basic skills and knowledge with some structured guidance.

Level 3 · Apply Works with limited supervision, exercising independent judgement on familiar tasks and problems.

Level 4 · Enable Works under general direction, taking ownership of significant pieces of work and guiding others.

Level 5 · Ensure / Advise Works under broad direction, accountable for outcomes and providing authoritative advice in their area.

Level 6 · Initiate / Influence Holds significant organisational responsibility, influencing strategy and decisions beyond their immediate area.

Level 7 · Set strategy / Inspire Operates at the most senior level, setting strategic direction and inspiring change across the organisation.